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Implementing a User Activity & Behavior Monitoring program – Veriato

Implementing a User Activity & Behavior Monitoring program – Veriato

This document is intended to assist company executives determining how to best implement a user activity monitoring and / or user behavior analytics program.  The decision to begin monitoring employee digital activity is usually made for one of two reasons:

  • Reactive Investigation: Something bad has happened or there is suspicion that something bad has happened or is about to happen. The organization has cause to investigate a person or group of people.
  • Proactive Strategy: The organization seeks to improve its internal security against insider threats, improve productivity and efficiency, or both.

Monitoring user activity & behavior has significant benefits:

  • Increased security against insider threats”
  • Detection, the number one priority when dealing with insider threats, requires visibility into user activity and detecting for anomalies in user behavior
  • Responding to insider threats requires detailed, contextual activity data that can be easily digested by the extended response team
  • Productivity increases driven by:
  • Identifying employees having trouble staying on task so that they can be managed effectively
  • Identifying the top “time drain” activities enterprise-wide; implementing and tracking adherence to policies designed to maximize productivity
  • More efficient and effective employee investigations, leading to:
  • Termination protection – documentation of justification to head off wrongful termination claims  
  • Reduced cost associated with investigations through less time spent assembling evidence and reducing      reliance on expensive, specialized skill sets forensic tool sets require

Security & Risk professionals recognize the value and benefits of analyzing user behavior and monitoring user activity. At times, legal and HR staff have questions that must be addressed prior to implementation.

 Implementing a User Activity & Behavior Monitoring Program.pdf


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